Hotel Software Solutions
Scarlet Connect is the latest in hotel management software, providing an all-in-one solution for your hotel. With Scarlet Connect, you can manage your reservations, guest feedback, and marketing collateral all in one place. Scarlet Connect is easy to use and provides a variety of features to make your job easier.
Virtual Sales Office
Organizing and storing important files can be a daunting task, especially for a hotel with many employees. Our hotel virtual sales office uses cloud storage to keep all files safe and secure. This way, everyone can have access to the most up-to-date versions of marketing collateral and other important documents. Not to mention, our virtual sales office is available 24/7, so you can always find what you need, when you need it.
Reputation Management
Hotel reputation management software is important for responding to customer feedback and creating surveys. Our software allows you to create internal surveys for guests, which helps you manage your hotel's reputation. With this software, you can identify any issues that guests may have and address them quickly. This is an essential tool for any hotel that wants to maintain a good reputation.
eSignature & CC Authorization
Scarlet Connect is always looking for new ways to make our products more convenient and efficient for hoteliers. One such way is by providing eSignature solutions for contracts and credit card authorizations. This can save a lot of time and hassle for hoteliers who are trying to manage multiple contracts and credit cards. Plus, it can help to ensure that all of the paperwork is in order before guests arrive.
Sales Prospecting
Sales prospecting can be a difficult and time-consuming task, especially for hotel salespeople. But with our hotel sales prospecting tool, you can easily find data based on industry or desired location. This tool is a great way to save time and make sure you're getting the most accurate and up-to-date information.
OTA Reconciliation
If you manage a hotel property, you know the importance of getting your bookings from as many sources as possible. However, reconciling all of that data can be a nightmare. Our new OTA reconciliation tool makes it easy to combine data from Expedia, Booking.com, and other popular booking sites. Simply connect your accounts and our tool will do the rest.
Guest Messaging
As the hospitality industry continues to grow, so does the importance of excellent customer service. In order to provide guests with the best possible experience, hotel managers must make use of every available tool. Among the most important of these tools is guest messaging.
Guest messaging allows hotel managers to keep track of every need and want their guests have. This, in turn, leads to better reviews as guests are more satisfied with their overall experience.
Data & Analytics
Data and analytics is vital to understanding your hotel. The data can tell you how well your hotel is doing and what areas need improvement. It can also help you to understand your guests better and what they are looking for in a hotel. Without data and analytics, it would be very difficult to run a successful hotel.
